Customer Service Operations Supervisor

4 weeks ago


Toronto, Ontario, Canada ATI Full time
About the Role

We are seeking a skilled Customer Service Operations Supervisor to join our team at ATI. As a key member of our operations team, you will play a crucial role in ensuring seamless customer service delivery.

Job Description

The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, resolving work problems, providing technical advice, recommending measures to improve productivity and product quality, training workers in duties and policies, coordinating, assigning and reviewing work, establishing work schedules and procedures, and planning, organizing and overseeing operational logistics of the organization.

Supervision Responsibilities

You will supervise 5-10 people, including transportation route and crew schedulers.

Technical Requirements

To excel in this role, you should have a strong understanding of MS Excel, MS PowerPoint, and MS Word.

Security and Safety

You must undergo a criminal record check.

Work Conditions and Physical Capabilities

The ideal candidate can work effectively in a fast-paced environment, under pressure, with tight deadlines, and maintain attention to detail.

Weight Handling

Occasional lifting up to 9 kg (20 lbs) may be required.

Personal Suitability

We are looking for someone who is accurate, client-focused, efficient in interpersonal skills, has excellent oral and written communication skills, flexibility, initiative, sound judgement, organized, reliable, a team player, and willing to work on a permanent basis, primarily speaking English, with an average workload of 40 hours per week.

Estimated Salary:

$45,000 - $65,000 per annum, depending on experience and qualifications.



  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    Job DescriptionLFC-ZMF Operations Ltd. is seeking a highly skilled Operations Management Supervisor to join our team.The successful candidate will have a proven track record of successfully leading operations teams, managing daily activities, and ensuring seamless execution of projects. They will be responsible for overseeing the entire operations function,...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Job DescriptionZedd Customer Solutions is seeking a highly motivated and skilled Inside Sales Representative to join our team in the Toronto area. As an Inside Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, meeting established goals, and providing exceptional sales and customer...


  • Toronto, Ontario, Canada Johnson Service Group Full time

    Job OverviewJohnson Service Group is seeking an experienced Structural Steel Operations Supervisor to oversee the day-to-day operations of a structural steel plant. This role requires strong leadership and organizational skills to ensure projects are completed on time, within budget, and meet high quality standards.


  • Toronto, Ontario, Canada BITTS Testing Services Inc. Full time

    BITTS Testing Services Inc. is seeking a highly organized and detail-oriented Customer Service Supervisor to join our team in a full-time capacity.About the RoleThis role offers a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and professional development in a dynamic and fast-paced...


  • Toronto, Ontario, Canada ADR TRUCK & TRAILER REPAIR Full time

    Job Description:We are seeking a highly skilled Customer Service Supervisor Lead to join our team at ADR Truck & Trailer Repair. As a key member of our operations, you will oversee the day-to-day activities of our customer service team, ensuring exceptional service delivery and maintaining a positive work environment.Responsibilities:Coordinate, assign, and...


  • Toronto, Ontario, Canada Rama Gaming House – Scarborough Full time

    About the RoleWe are seeking a skilled Guest Service Supervisor to join our team at Rama Gaming House – Scarborough. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and a smooth gaming experience for our guests.


  • Toronto, Ontario, Canada DKP FOOD SERVICE LTD. OA SUBWAY SANDWICH Full time

    We are seeking a seasoned Dining Services Supervisor to join our team at DKP FOOD SERVICE LTD. O/A SUBWAY SANDWICH.About the RoleThis is a permanent full-time position with 30-40 hours per week, working in a fast-paced environment. As a Dining Services Supervisor, you will be responsible for establishing methods to meet work schedules and supervising staff...


  • Toronto, Ontario, Canada Seth's Hospitality Services oa Tim Hortons Full time

    We are seeking a highly skilled Food Service Operations Supervisor to join our team at Seth's Hospitality Services o/a Tim Hortons.About the JobThis role is responsible for overseeing the daily operations of our food service facilities, ensuring that high-quality products and services are delivered to our customers. The successful candidate will have...


  • Toronto, Ontario, Canada DOCUDAVIT SOLUTIONS INC. Full time

    About This OpportunityWe are seeking a highly motivated and organized Customer Service Supervisor to join our team at DocuDavit Solutions Inc. As a key member of our customer service team, you will be responsible for overseeing the day-to-day activities of our customer service representatives, ensuring that they provide exceptional service to our clients.Job...


  • Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    LFC-ZMF Operations Ltd. is seeking a skilled Restaurant Operations Manager to join our team.About the RoleThis is a permanent position that offers a competitive salary of $60,000 per year, paid in bi-weekly installments.Job DescriptionWe are looking for an experienced operations supervisor who can lead and manage our restaurant operations effectively. The...


  • Toronto, Ontario, Canada EssoCircle K Full time

    Job Title: Retail Operations SupervisorWe are seeking a highly motivated and organized Retail Operations Supervisor to join our team at Esso/Circle K. In this role, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service and driving sales growth.


  • Toronto, Ontario, Canada Moon Lounge Full time

    Job SummaryWe are seeking a skilled Customer Service Supervisor to join our team at the Moon Lounge. As a key member of our staff, you will be responsible for ensuring exceptional customer experiences and leading our service team to success.Key ResponsibilitiesMonitor and manage staff performance to maintain high standards of customer service.Plan and...


  • Toronto, Ontario, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer service and quality food products.About the RoleThis is a permanent, full-time opportunity with a competitive salary range of $45,000-$60,000 per year,...

  • Operations Supervisor

    4 weeks ago


    Toronto, Ontario, Canada NS SONS HOLDINGS INC Full time

    Job Summary: NS SONS HOLDINGS INC is seeking an Operations Supervisor - Food Service to join our team. As an Operations Supervisor, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food.About the Role:This is a permanent position working 30 to 40 hours per week. The ideal candidate will have 1 year to...


  • Toronto, Ontario, Canada Pizzaiolo Full time

    Pizzaiolo Shift Manager Job DescriptionWe are seeking a highly skilled and experienced Food Service Operations Supervisor to join our team at Pizzaiolo.Job Summary:The successful candidate will be responsible for supervising and coordinating the activities of food preparation staff, ensuring high-quality service and maintaining efficient kitchen...


  • Toronto, Ontario, Canada Kibo Sushi Full time

    Kibo Sushi is seeking a skilled Food Service Operations Supervisor to lead our restaurant team.About the JobWe offer a competitive salary of $45,000 - $55,000 per year, depending on experience.Job DescriptionEvaluate daily restaurant operations to ensure seamless service and high customer satisfaction.Monitor staff performance and provide constructive...


  • Toronto, Ontario, Canada Canada Inc. Full time

    Restaurant Operations Supervisor Job DescriptionWe are seeking a highly skilled Restaurant Operations Supervisor to join our team at Canada Inc.Job Summary:The Restaurant Operations Supervisor will be responsible for overseeing the daily operations of our restaurant, ensuring that everything runs smoothly and efficiently. This is a critical role that...

  • Operations Supervisor

    4 weeks ago


    Toronto, Ontario, Canada A&W RESTAURANT Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our A&W Restaurant team. As a key member of our management team, you will be responsible for leading our restaurant staff and ensuring that our customers receive exceptional service in a fast-paced environment.About the RoleThe Operations Supervisor will be responsible for supervising and...