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Operations Supervisor

2 months ago

Toronto, Ontario, Canada A&W RESTAURANT Full time
Job Summary

We are seeking an experienced Operations Supervisor to join our A&W Restaurant team. As a key member of our management team, you will be responsible for leading our restaurant staff and ensuring that our customers receive exceptional service in a fast-paced environment.

About the Role

The Operations Supervisor will be responsible for supervising and coordinating the activities of our food preparation staff, training new employees on job duties, sanitation, and safety procedures, and maintaining records of stock, repairs, sales, and wastage.

Key Responsibilities
  • Schedule Management: Develop and implement effective scheduling systems to meet customer demand while minimizing labor costs.
  • Staff Supervision: Directly supervise 16-20 employees, providing coaching, guidance, and support to ensure high levels of performance and customer satisfaction.
  • Training and Development: Provide comprehensive training to new employees on company policies, procedures, and best practices.
  • Quality Control: Monitor and maintain high standards of quality control, including food handling, preparation, and presentation.
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a high level of professionalism in a fast-paced environment.
  • Familiarity with safe food handling practices and certification preferred.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 per year, opportunities for career advancement, and a comprehensive benefits package.

Why Work with Us

A&W Restaurants is a leading quick-service restaurant chain with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, where you can grow and develop your skills and expertise.