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Food Service Operations Supervisor

4 weeks ago

Toronto, Ontario, Canada Kibo Sushi Full time

Kibo Sushi is seeking a skilled Food Service Operations Supervisor to lead our restaurant team.

About the Job

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.

Job Description
  • Evaluate daily restaurant operations to ensure seamless service and high customer satisfaction.
  • Monitor staff performance and provide constructive feedback to improve overall efficiency.
  • Plan and organize daily tasks to optimize productivity and meet business objectives.
  • Set work schedules for staff members and oversee their day-to-day activities.
  • Supervise staff during peak hours and address any issues promptly.
  • Train new staff members on restaurant procedures and protocols.
  • Determine menu offerings and implement operational procedures to enhance customer experience.
  • Conduct regular performance reviews to assess staff growth and development.
  • Enforce health and safety regulations to maintain a safe working environment.
  • Negotiate with suppliers to secure food and other essential supplies.
  • Foster relationships with clients for catering or facility use.
  • Participate in marketing initiatives to drive business growth.
  • Address customer complaints and concerns in a professional manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a related field.
Benefits
  • Permanent position.
  • 30 hours of work per week.
  • English as the primary work language.
Work Conditions
  • Fast-paced environment.
  • Repetitive tasks.
  • Standing for extended periods.