Director of Information Technology and Facilities

4 hours ago

Ottawa, Ontario, Canada Mental Health Commission of Canada Full time
Job Title: Director of Information Technology and Facilities

We are seeking a highly skilled and experienced Director of Information Technology and Facilities to join our team at the Mental Health Commission of Canada.

About the Role

The Director of Information Technology and Facilities will be responsible for overseeing the development, implementation, and use of technology throughout the Commission. This includes determining user requirements, recommending practical solutions, and leading Commission-wide efforts to improve the effective use of technology.

Key Responsibilities
  • Develop an IT roadmap and execution plan for senior management to enable long-term goals and mitigate enterprise-wide strategic and operational risk.
  • Evaluate cyber and infrastructure risk, develop a plan to address any gaps identified, and execute key components of the plan.
  • Develop a corporate inventory list of software, hardware, and licenses.
  • Develop and/or update documentation, including IT-related policies, guidelines, and standard operating procedures.
  • Oversee all technology operations, including network security, and evaluate them according to established goals.
  • Devise and establish IT systems to support the implementation of strategies set by senior management and increase efficiencies.
  • Analyze business requirements of all departments to determine their technology needs.
  • Evaluate and determine the team structure to enable long-term goals.
  • Control budget and report on expenditures.
  • Participate in the implementation of our hybrid work plan, with a focus on changes and upgrades to IM/IT and facilities or infrastructure.
  • Determine an execution plan to make our office space more collaborative and inviting.
  • Plan and oversee building work/renovation.
  • Allocate and manage office space and oversee office clean-up, parking services, office access, repairs, and maintenance work.
  • Manage Reception/Office Administration.
  • Project manage large-scale corporate initiatives.
  • Provide direction, guidance, and training to IT and facility staff.
  • Demonstrate leadership competencies to deliver, inspire, connect, and transform at a senior management level.
  • Be a champion of change and innovation with positive results.
Requirements
  • Minimum of 12 years' IT experience, with demonstrated progressive experience in leadership, strategic planning, change management, and planning and project management.
  • Demonstrated experience as an IT Director or similar role.
  • Experience in analysis, implementation, and evaluation of IT systems and their specifications.
  • Sound understanding of computer systems (hardware/software), networks, etc.
  • Demonstrated ability to manage internal customer service issues.
  • Experience in controlling information technology budget.
  • Excellent leadership and decision-making skills.
  • Strong interpersonal skills and ability to effectively communicate with teams across the entire organization.
  • Experience managing a hybrid team.
  • Strong knowledge of project management principles.
Qualifications
  • Requires Bachelor's degree in Information Technology, Information Systems, or twelve years' equivalent experience may be recognized.
  • Minimum Five years' experience managing, with at least 3 years' directing, an IT Department and team, including LAN and WAN, office automation, and business application systems.
  • MCSE and CCNA certifications preferred.
  • Bilingualism in both official languages is an asset.
  • Training in project management is an asset.
Competencies
  • Values and Ethics
  • Respectful of Diversity
  • Continuous Learning
  • Results Management
  • Team work and Cooperation
  • Risk Management
  • Strategic Thinking
  • Finance and Budget
  • Team Leadership
  • Psychological and Physical Health, Safety, and Wellness
  • Oral/Written Communication

Please note that the Commission does not reimburse for internet, utilities, or other home office-type expenses, including desks, chairs, etc.

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