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Implementation Specialist, Payroll
1 month ago
At Payworks, we're committed to delivering exceptional client experiences and empowering our team members to excel in their roles. As an Implementation Specialist, you'll play a vital part in our success story.
Key Responsibilities:- Client Relationship Building - Foster strong relationships with clients, providing expert advice and guidance on our Payworks product while ensuring payroll best practices are upheld.
- Implementation Excellence - Facilitate seamless client implementations, from data entry and training to equipment delivery, first go-live, and ongoing support.
- Team Collaboration - Communicate effectively with all functional areas of Payworks, leveraging resources to drive business growth and meet company objectives.
- Personal Growth and Development - Enjoy opportunities for professional growth and development, including the option to gain your Payroll Compliance Professional (PCP) designation through our partnership with the National Payroll Institute (NPI).
- 3+ years of experience working with the Payworks product, with proficiency in Payroll and Absence Management modules, and exposure to Time Management and Human Resources modules.
- PCP Certification or related studies, or an equivalent combination of education and experience, considered an asset.
- Previous experience implementing workforce management solutions or similar software is a strong asset.
- Strong technical skills, with proficiency in Microsoft Excel, Word, and Outlook.
- Customer service orientation, with experience conducting needs analysis processes to effectively present and discuss intangible services and solutions with clients.
- Excellent planning and organizational skills, with the ability to handle multiple demands concurrently, work independently, and demonstrate resourcefulness.
- A valid driver's license and access to a personal vehicle for travel to client locations.
We're proud to offer a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. As an Implementation Specialist, you'll have the option to work fully out of our office or on a hybrid work model, working in the office at least three (3) days a week.
Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients, and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation, and equal opportunity. We welcome and encourage applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.