Retail Store Manager
5 days ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Relative Gravity Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring that our customers receive exceptional service and that our store is always well-stocked and visually appealing.
Key Responsibilities- Staff Supervision
Supervise and manage a team of sales staff, including apprentices, sales assistants, and design team members, to ensure that they are working efficiently and effectively to meet sales targets and provide excellent customer service.
Sales and MerchandisingAssign sales staff to duties, including sales floor coverage, customer service, and visual merchandising, to ensure that our store is always well-stocked and visually appealing.
Inventory ManagementOversee the receipt, storage, and distribution of merchandise, ensuring that stock levels are always adequate and that inventory is accurately recorded.
Customer ServiceEnsure that all customers receive exceptional service, responding promptly to customer inquiries and resolving any issues that may arise.
Reporting and AnalysisPrepare regular reports on sales volumes, merchandising, and personnel matters, analyzing data to identify trends and areas for improvement.
Payroll and AdministrationOversee payroll administration, including processing payrolls, managing employee benefits, and ensuring compliance with relevant laws and regulations.
Performance ManagementConduct regular performance reviews with sales staff, providing feedback and coaching to help them improve their performance and achieve their goals.
Store OperationsEstablish and maintain high standards of store appearance and maintenance, ensuring that our store is always clean, tidy, and well-maintained.
Requirements- Education
Secondary (high) school graduation certificate
Experience1 to less than 7 months of experience in a retail management role
LanguageEnglish
Work Hours35 to 40 hours per week
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