Administrative Support Associate

6 days ago


High Prairie, Canada BrokerLink Full time

At Broker Link, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. We're currently seeking a skilled Administrative Support Associate to join our team in High Prairie, AB.

About Us

We believe in living our values every day: integrity, respect, customer-driven mindset, striving for excellence, and treating others with generosity. Our commitment to diversity and inclusion ensures a respectful and inclusive work environment where everyone feels welcome and valued.

Salary Range

The successful candidate will earn between $62,040 and $103,692 per year, depending on experience, as this is a full-time position with an estimated 7 hours of work per week at a rate of $15.51-$26.19 per hour.

Job Description

  • Provide exceptional customer service by answering multi-line phones and directing client inquiries
  • Control the flow of walk-in customers and callers while ensuring their needs are met through superior customer service
  • Process customer payments, bank deposits, petty cash management, and account coding
  • Work closely with the billing team to answer client calls regarding payments
  • Monitor and distribute incoming and outgoing mail, faxes, and couriers
  • Ensure the EPIC system and company portals are updated consistently

Requirements

  • High School and/or Post-Secondary Education
  • 2-5 years of experience in an office environment
  • Excellent computer skills, including keyboarding and MS Office
  • Ability to obtain AIC License Level I
  • Strong customer focus and analytical skills
  • Demonstrated ability to handle multiple priorities successfully
  • Excellent verbal and written communication skills
  • Exposure to Epic is an asset

Benefits

  • Flexible health and dental insurance benefits package
  • Personal spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year

Contact Information

Please note that we cannot respond to every applicant individually. If you meet the requirements and qualifications listed above, we encourage you to apply. Thank you for considering a career with Broker Link



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