Cloud Networking Support Specialist

2 months ago

Montreal, Quebec, Canada Intello Technologies Inc. Full time
Job Title: Cloud Networking Support Specialist

We are seeking a highly skilled Cloud Networking Support Specialist to join our team at Intello Technologies Inc. This role will provide technical support for Google Cloud Platform products and solutions, including networking and related services.

Key Responsibilities:
  • Resolve client technical issues related to cloud networking
  • Provide expert-level support for Google Cloud Platform products and services
  • Collaborate with cross-functional teams to identify and resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest cloud networking technologies and trends
Requirements:
  • Strong understanding of Linux system administration and Windows server administration
  • Expert-level knowledge of networking concepts, including NAT, DNS, firewalls, routing, and load balancing
  • Proficiency in network troubleshooting tools, such as ping, netstat, traceroute, and TCPDump
  • Strong TCP/IP protocol knowledge and ability to use it for troubleshooting
  • Familiarity with Linux performance troubleshooting and common Linux troubleshooting tools
  • Ability to read and understand product logs, including VPN and Load Balancer logs
  • Excellent communication and problem-solving skills
  • Proficiency in English language, both written and spoken
Preferred Qualifications:
  • Proficiency in French language, both written and spoken
  • College diploma in Computer Science or equivalent experience
  • Familiarity with VPN and Virtual Private Clouds
  • Experience with virtual machines, including Google Compute Engine, VMware, and Amazon EC2
  • Experience with automation scripting
  • Familiarity with web and mail protocols, including HTTP, TLS, and SMTP
  • Familiarity with modern API technologies, including OAuth and HTTP RPCs
What We Offer:
  • Competitive salary and bonus structure
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities through volunteer programs
  • Career growth and learning opportunities
Why Intello Technologies Inc.?

We are a leading technology company that is passionate about innovation and customer satisfaction. We offer a dynamic and inclusive work environment that values diversity and promotes career growth. If you are a motivated and talented individual who is passionate about cloud networking, we encourage you to apply for this exciting opportunity.

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