Customer Onboarding Manager
14 hours ago
We are seeking a highly skilled Customer Onboarding Manager to join our team at Toromont Cat. This exciting opportunity will play a key role in welcoming new and existing customers to our portfolio of value-added services.
As a Customer Onboarding Manager, you will be responsible for ensuring that our customers are fully onboarded and utilizing the applications we provide, such as TConnect, THub, Cat Central, and Vision Link. You will work closely with our Sales Teams to deliver an exceptional customer experience across all verticals.
In this role, you will also develop onboarding scripts and work with process owners and IT services to optimize and automate customer onboarding processes. Your strong analytical skills and attention to detail will enable you to identify critical path tasks and prioritize most relevant actions and deliverables.
To succeed in this position, you will need to have a College Diploma in Information Technology, Marketing, or General Business, as well as strong interpersonal and communication skills. Familiarity with mobile/digital/eCommerce solutions is also essential.
The estimated salary range for this position is $60,000 - $80,000 per year, depending on location and experience. At Toromont Cat, we offer a comprehensive benefits package and opportunities for growth and development.
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Onboarding Coordinator
4 weeks ago
Vaughan, Ontario, Canada Toromont Cat Full timeAbout the RoleThis exciting new position will play a vital role in welcoming new and existing customers to the comprehensive portfolio of value-added services offered by Toromont Cat. As an Onboarding Specialist, you will be the primary point of contact for customers, engaging with them daily over the phone and in person to ensure a seamless onboarding...
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Onboarding Coordinator
1 month ago
Vaughan, Ontario, Canada Toromont Cat Full timeAbout the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at Toromont Cat. As an Onboarding Specialist, you will play a key role in welcoming new customers to our portfolio of value-added services and ensuring a seamless onboarding experience.Key ResponsibilitiesConnect with new customers to ensure accurate influencer data and...
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Onboarding Coordinator
1 month ago
Vaughan, Ontario, Canada Toromont Cat Full timeAbout the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at Toromont Cat. As an Onboarding Specialist, you will play a key role in welcoming new customers to our portfolio of value-added services and ensuring a seamless onboarding experience.Key ResponsibilitiesConnect with new customers to ensure accurate influencer data and...
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Onboarding Professional
4 days ago
Vaughan, Ontario, Canada Toromont Cat Full timeRole OverviewIn this key position, you will play a crucial role in ensuring a seamless onboarding experience for our customers. This customer-facing role involves engaging with clients daily over the phone and in person to ensure they receive the necessary support and guidance.The ideal candidate will have a strong understanding of customer service...
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Customer Service Representative
1 month ago
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Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
6 days ago
Vaughan, Ontario, Canada CAD Customer Service Full timeAbout the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...
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Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...
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Customer Service Representative
3 weeks ago
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