Customer Service Representative

4 weeks ago


Vaughan, Ontario, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are hiring Customer Service Associates to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with finding products and answering questions about our merchandise.
  • Process customer transactions and handle returns and exchanges.
  • Work collaboratively with the sales floor team to maintain a clean and organized store environment.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store.
What We Offer
  • Comprehensive onboarding and training from day one.
  • In-house expertise and robust training programs to support your career growth.
  • Competitive compensation and benefits package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about customer service and want to be part of a purpose-driven company, apply today



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