Onboarding Coordinator
1 month ago
This exciting new position will play a vital role in welcoming new and existing customers to the comprehensive portfolio of value-added services offered by Toromont Cat. As an Onboarding Specialist, you will be the primary point of contact for customers, engaging with them daily over the phone and in person to ensure a seamless onboarding experience.
Key Responsibilities- Ensure accurate influencer data for all new customers, including name, title, role, business email, phone number, and language preference.
- Register customers on value-added solutions, including TConnect, THub, Cat Central, and Vision Link, and obtain digital authorization, marketing consent, and privacy statements.
- Develop and evolve onboarding scripts for varying customer scenarios, working with process owners and IT services to optimize and automate customer onboarding processes.
- Maintain and report on customer feedback to continually improve the onboarding program and meet customer needs.
- College diploma in Information Technology, Marketing, or General Business.
- Strong interpersonal and customer focus skills.
- Clear and concise communication skills.
- Convincing and approachable communication skills.
- Ability to identify critical path tasks and prioritize most relevant actions and deliverables.
- 2+ years in Contact Center or Customer Support roles is an asset.
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our customers succeed. We take care of our employees who take care of our customers. When you join our team, you become a member of the Toromont family. Your success is our success.
-
Enterprise Onboarding Manager
1 week ago
Vaughan, Ontario, Canada iLobby® Facility & Visitor Management Full timeAbout iLobby Facility & Visitor Management:iLobby is a pioneering leader in enterprise visitor management solutions, dedicated to empowering complex organizations to digitize, optimize, and automate their key facility processes. Our cutting-edge Facility OS Platform drives significant value for our clients by streamlining visitor management and emergency...
-
Customer Onboarding Project Manager
1 week ago
Vaughan, Ontario, Canada iLobby® Facility & Visitor Management Full timeAbout iLobby Visitor ManagementiLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide.With iLobby, we help clients succeed in tracking,...
-
HR Administrative Coordinator
2 weeks ago
Vaughan, Ontario, Canada Martinrea International Full timeAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in administrative support and compliance?About the RoleThis Co-op Student position will provide administrative support to the Human Resources Department at Martinrea International. The successful candidate will assist in coordinating various HR...
-
Customer Experience Coordinator
1 week ago
Vaughan, Ontario, Canada Toromont Cat Full timeAs a Customer Experience Coordinator at Toromont Cat, you will play a vital role in ensuring seamless onboarding for new and existing customers across various industries.The successful candidate will work closely with Sales Teams to deliver exceptional customer experiences, meeting the highest standards of quality and satisfaction.This position requires...
-
Human Resources Coordinator
1 month ago
Vaughan, Ontario, Canada ASSA ABLOY Sicherheitstechnik GmbH Full timeJob Title: Human Resources CoordinatorCompany: ASSA ABLOY CanadaReports to: Manager, Human ResourcesLocation: Vaughan, Ontario CanadaASSA ABLOY is a global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. As a key player in the door security industry, we strive to provide complete opening...
-
Vaughan, Ontario, Canada Traka (Assa Abloy) Full timeAbout ASSA ABLOYASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience.The company is headquartered in Stockholm, Sweden, and comprised of over 150 companies in more than 40 countries across the globe.Job SummaryWe are seeking a highly skilled Human Resources Coordinator to join...
-
Stock Coordinator
4 weeks ago
Vaughan, Ontario, Canada Oxford Industries Full timeLive the Island LifeAt Tommy Bahama, we're looking for a skilled Stock Coordinator to join our team. As a Stock Coordinator, you'll play a key role in creating a relaxed destination for our guests.Key Responsibilities:Create a relaxed destination - Process store merchandise to the selling floor; replenishing floor with inventory and providing product...
-
Human Resources Coordinator
2 weeks ago
Vaughan, Ontario, Canada OE Utility Services Full timeJob Title: Human Resources CoordinatorWe are seeking an experienced Human Resources Coordinator to join our team at OE Utility Services.About the Role:The Human Resources Coordinator will provide administrative support to the HR and Health & Safety departments, ensuring seamless alignment with company work processes and initiatives.This role will serve as a...
-
Administrative Coordinator
2 weeks ago
Vaughan, Ontario, Canada Attaineo Full timeCompany OverviewAttaineo Search is a leading recruitment consulting firm specializing in Life Sciences recruiting across North America. With over 40 years of industry experience, Attaineo Search partners with global Life Sciences organizations to provide customized recruitment services.About the RoleWe are seeking a highly organized and proactive Office...
-
Human Resources Coordinator
4 weeks ago
Vaughan, Ontario, Canada Traka (Assa Abloy) Full timeCompany OverviewASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience.Job SummaryAs the Human Resources Coordinator, you will be responsible for supporting a variety of HR administrative duties. You will facilitate daily HR functions related to recruitment, onboarding, training...
-
Human Resources Coordinator
2 weeks ago
Vaughan, Ontario, Canada Value Mobile Full timeHuman Resources Officer Job Description at Value MobileAt Value Mobile, we are seeking an experienced Human Resources Officer to join our team. The successful candidate will be responsible for overseeing the recruitment and selection process, ensuring a smooth onboarding experience for new hires, and maintaining a positive and productive work environment.###...
-
Customer Service Coordinator
1 week ago
Vaughan, Ontario, Canada Cedar Fair Entertainment Company Full timeOverviewCedar Fair Entertainment Company is a world-class leader in the entertainment industry, operating 13 unique properties.We are seeking an experienced Customer Service Coordinator to join our team at Canada's Wonderland.Job ResponsibilitiesThe ideal candidate will be responsible for providing exceptional guest service over the counter and over the...
-
Business Development Manager
2 weeks ago
Vaughan, Ontario, Canada IQVIA Full timeJob OverviewThis is a critical client-facing role supporting an alliance-level client and their purchase of LAAD and other offerings. The FIA/LAAD Business Development Manager is responsible for onboarding new clients, analyzing and advising clients on deliverable requirements, managing client changes and additions, triaging client issues, and maintaining...
-
Human Resources Coordinator
1 month ago
Vaughan, Ontario, Canada The Institute for Performance and Learning Full timeJob SummaryAs a key member of our Human Resources team, you will play a vital role in supporting the day-to-day operations of our organization. This includes providing HR support to employees, responding to inquiries regarding human resources policies, procedures, and programs. You will also be responsible for managing the time and attendance system for...
-
Laboratory Services Coordinator
1 month ago
Vaughan, Ontario, Canada Mackenzie Health Full timeJob SummaryThe Laboratory Services Coordinator will oversee day-to-day operations at Mackenzie Health, providing leadership and support to laboratory staff. This role will assist with laboratory and hospital accreditation preparations, inspections, and survey responses. The coordinator will also provide site-specific operational oversight and leadership,...
-
Human Resources Assistant
4 weeks ago
Vaughan, Ontario, Canada Martinrea International Full timeJob Summary:As a Human Resources Co-op Student at Martinrea International, you will provide administrative support and compliance to the Human Resources Department policies and procedures through effective communication and employee engagement.Key Responsibilities:Communicate with employees, supervisors, and managers to assist in identifying and resolving...
-
Human Resources Assistant
1 month ago
Vaughan, Ontario, Canada Martinrea International Full timeJob Summary:As a Human Resources Co-op Student at Martinrea International, you will provide administrative support and compliance to the Human Resources Department policies and procedures through effective communication and employee engagement.Key Responsibilities:Communicate with employees, supervisors, and managers to assist in identifying and resolving...
-
Human Resources Coordinator
1 month ago
Vaughan, Ontario, Canada OE Utility Services Full timeThe HR Administrator will provide administrative support to the HR and Health and Safety department, ensuring alignment with the company's work processes and initiatives.This role will be a key resource to assist with key HR initiatives and deliverables, including process optimization and employee experience initiatives.Key Responsibilities:Provide...
-
Advanced Analytics Consultant
1 week ago
Vaughan, Ontario, Canada IQVIA Full timeCompany OverviewIQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. Our mission is to help our customers create a healthier world.SalaryThe base pay range for this role, when annualized, is $90,800.00 - $166,400.00. The actual base pay offered may vary based on a number...
-
Business Consultant
4 weeks ago
Vaughan, Ontario, Canada IQVIA Full timeAbout the RoleThis position is a critical client-facing role in the onboarding of new FIA/LAAD clients and consulting with existing clients. The FIA-LAAD Consultant is the main advisor to clients on the appropriate set-up of complex deliverables and advising them on the use and application of this service.Key ResponsibilitiesOnboard new clients, which takes...