Clerical Support Specialist

7 days ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

About the Role

The Program Clerical Support employee is a member of the Patient Access team at Southlake Regional Health Centre. The employee is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. The role models the organizational core competencies.

Key Responsibilities

  1. Provide exceptional customer service for internal and external customers.
  2. Work collaboratively with care providers to support patient care.
  3. Manage reception and scheduling functions efficiently.
  4. Perform word processing and clerical duties as required.
  5. Model organizational core competencies.

Required Qualifications

  • Grade 12 diploma.
  • Medical terminology.
  • Diploma in Medical Office Administration or equivalent.

Skills and Abilities

  • Effective time management and organizational skills.
  • Ability to multitask and prioritize tasks.
  • Excellent communication and problem assessment skills.
  • Commitment to customer service, teamwork, and leadership.
  • Commitment to diversity, equity, and inclusion.


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