Program Support Specialist

1 month ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

We are committed to delivering exceptional healthcare services to the communities of northern York Region and southern Simcoe County. Our team of nearly 6,000 staff, physicians, volunteers, students, and Patient and Family Advisors work together to create an environment where the best experiences happen.

Job Summary

The Program Support Specialist is a key member of our team, working closely with healthcare providers to coordinate patient appointments and perform clerical duties. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

Coordinate patient appointments and perform clerical duties under the direction of nursing staff and physicians

Act as a receptionist, communicating with patients on the phone and in person

Maintain accurate records and files, ensuring confidentiality and security

Provide excellent customer service, responding to patient inquiries and concerns

Qualifications

Minimum Grade 12

Medical Terminology Certificate required

Diploma in Medical Office Administration or relevant post-secondary diploma preferred

Minimum one (1) year of clerical duties in an acute care healthcare environment required

Proven ability to attend work regularly

Demonstrated current knowledge and skill in the use of medical electronic health record systems

Current experience in computerized provider/physician order entry (CPOE) an asset

Proficiency with Microsoft Office preferred

Demonstrated ability in problem solving

Demonstrated willingness to learn/innovate

Commitment to customer service and teamwork

Demonstrates analytical skills in relation to knowledge of hospital operations

Effective organizational and prioritizing skills

Demonstrated interpersonal and conflict resolution skills

Excellent teamwork skills



  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...


  • Newmarket, Ontario, Canada Broadstep Full time

    We are currently recruiting experienced professionals to join Broadstep in Newmarket at competitive hourly rates of $55. The successful candidate will have a strong passion for supporting children's development and well-being.Job OverviewBroadstep is a non-profit organization with over 40 years of experience in child care and education, operating centers in...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are seeking a highly organized and detail-oriented Program Support Specialist to join our team at Southlake Regional Health Centre. As a key member of our department, you will provide administrative support to our healthcare providers, ensuring seamless communication and efficient operations.Key Responsibilities: Provide reception and patient scheduling...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are committed to delivering exceptional patient care and experiences at Southlake Regional Health Centre. As a key member of our team, the Program Support Specialist - MSK will play a vital role in ensuring the smooth operation of our healthcare services.Key Responsibilities:The Program Support Specialist - MSK will be responsible for:Providing reception...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are committed to delivering exceptional healthcare services to our communities. As a member of our team, you will play a vital role in supporting our healthcare providers and patients.Job SummaryThe Program Support Specialist - MSK is responsible for providing administrative support to our healthcare team. This includes reception, patient scheduling, word...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Program Support Specialist to join our team at Southlake Regional Health Centre. As a key member of our Paediatrics Department, you will provide exceptional support to our healthcare providers and patients.Key ResponsibilitiesCoordinate patient appointments and perform clerical duties under the...


  • Newmarket, Ontario, Canada triOS College Business Technology Healthcare Inc. Full time

    Role OverviewThe Program Administrator will provide administrative support to campus operations, ensuring the smooth delivery of programs and services.Key ResponsibilitiesPrepare program reports and documentation, maintaining accurate records and tracking progress.Enter manager ok in XCAS after student grades have been approved by Campus Director, notifying...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.Job SummaryThe Program Clerical Support is a key member of our team, working collaboratively...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryAs a Program Clerical Support at Southlake Regional Health Centre, you will play a vital role in ensuring the smooth operation of our healthcare services. You will work collaboratively with healthcare providers to coordinate patient appointments, perform clerical duties, and provide exceptional customer service.Key ResponsibilitiesCoordinate...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    About the RoleThe Program Clerical Support plays a vital role in our Department, working collaboratively with healthcare providers to provide exceptional patient care. This role is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager.ResponsibilitiesWorks under the direction of nursing...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    At Southlake Regional Health Centre, we are committed to delivering exceptional healthcare services to our communities. As a Program Clerical Support, you will play a vital role in our team, working closely with healthcare providers to coordinate patient appointments and perform clerical duties.Key Responsibilities• Coordinate patient appointments and...


  • Newmarket, Ontario, Canada VCA Canada Full time

    Veterinary Support SpecialistAbout the RoleWe are seeking a highly organized and empathetic Veterinary Support Specialist to join our team at 404 Veterinary Emergency and Referral Hospital. In this role, you will be responsible for creating a warm and welcoming environment for our patients and their families.Develop and maintain a positive and professional...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are committed to delivering exceptional healthcare services to our communities. As a member of our team, you will play a vital role in supporting our healthcare providers and patients.Job SummaryThe Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions. This role requires strong communication...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are committed to delivering exceptional healthcare services to our communities. As a Program Clerical Support at Southlake Regional Health Centre, you will play a vital role in our team, working closely with healthcare providers to provide top-notch patient care.Key Responsibilities: Coordinate patient appointments and perform clerical duties under the...


  • Newmarket, Ontario, Canada Prep Academy Tutors Full time

    At Prep Academy Tutors, we are dedicated to providing high-quality educational support to students in the Ontario area. As an Educational Support Specialist, you will play a vital role in delivering personalized tutoring programs that cater to the unique needs of our students.About Us:We are a private in-home tutoring service that prides itself on its...


  • Newmarket, Ontario, Canada Kerry's Place Autism Services Full time

    About the RoleAs an Administrative Support Specialist with Kerry's Place Autism Services, you will play a vital role in providing exceptional support to our team and clients. Reporting directly to the Manager of Services and Supports, your responsibilities will include:Providing reception support, including mail collection and pick-up.Performing...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.Job SummaryThe Program Clerical Support is a member of the team who works with the support of,...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Program Clerical Support to join our Patient Access team at Southlake Regional Health Centre. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, while ensuring the smooth operation of our patient scheduling processes.Key...

  • Program Administrator

    1 month ago


    Newmarket, Ontario, Canada triOS College Business Technology Healthcare Inc. Full time

    ResponsibilitiesWe are seeking a highly organized and detail-oriented Program Administrator to join our team at triOS College Business Technology Healthcare Inc.Prepare and maintain accurate program reports and documentation.Enter manager approvals in XCAS after student grades have been approved by the Campus Director.Notify the Campus Director and Financial...