Program Support Specialist

2 weeks ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Job Summary

We are seeking a highly organized and detail-oriented Program Support Specialist to join our team at Southlake Regional Health Centre. As a key member of our Paediatrics Department, you will provide exceptional support to our healthcare providers and patients.

Key Responsibilities
  • Coordinate patient appointments and perform clerical duties under the direction of nursing staff and physicians.
  • Act as a receptionist and communicate with patients via phone and in person.
  • Provide administrative support to the Department Manager and other team members.
  • Model the organizational core competencies and demonstrate a commitment to customer service and teamwork.
Requirements
  • Minimum one year of clerical experience in an acute care healthcare environment.
  • Proven ability to attend work regularly and demonstrate a willingness to learn and innovate.
  • Current knowledge and skill in the use of medical electronic health record systems.
  • Proficiency with Microsoft Office and analytical skills in relation to hospital operations.
  • Excellent teamwork and interpersonal skills, with the ability to resolve conflicts effectively.
Qualifications
  • Minimum Grade 12.
  • Medical Terminology Certificate required.
  • Diploma in Medical Office Administration or relevant post-secondary diploma from an accredited academic institution preferred.

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