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Clinical Support Specialist
1 month ago
We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.
Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Job Summary
The Clinical Support Specialist - Respiratory Therapy will work with the support of, and in collaboration with, all health care providers within the Department. This role is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager.
Primary Responsibilities
Works under the direction of nursing staff and physicians to coordinate patient appointments and perform clerical duties. The Clinical Support Specialist - Respiratory Therapy also acts as a receptionist and communicates with patients on the phone and in person.
Skills & Abilities
Minimum one (1) year of clerical duties in an acute care health care environment required
Proven ability to attend work regularly
Demonstrated current knowledge and skill in the use of medical electronic health record systems
Current experience in computerized provider/physician order entry (CPOE) an asset
Proficiency with Microsoft Office preferred
Demonstrated ability in problem solving
Demonstrated willingness to learn/innovate
Commitment to customer service and teamwork
Demonstrates analytical skills in relation to knowledge of hospital operations
Effective organizational and prioritizing skills
Demonstrated interpersonal and conflict resolution skills
Excellent teamwork skills
Qualifications
Minimum Grade 12
Medical Terminology Certificate required
Diploma in Medical Office Administration OR evidence of relevant and related post-secondary diploma from an accredited academic institution preferred
