Service Coordinator

1 month ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
About the Role:

As a key member of the Loan Servicing Group at SGS Société Générale de Surveillance SA, you will play a vital role in ensuring the smooth operation of our loan administration processes. Your primary responsibility will be to support the Structured Finance department in achieving operational excellence and efficiency across the organization.

The ideal candidate will possess a strong understanding of loan products and cash payment principles, as well as advanced Excel skills. A minimum of 5 years of experience in commercial lending using Loan IQ is required, with exposure to diverse portfolios (agency/syndicated loans). Knowledge of financial products, especially loans, guarantees, and standby letters of credit, is also essential.

Key responsibilities will include assisting production teams as needed, reviewing and verifying daily loan transactions, and overseeing the review and approval of loan forms. You will also be responsible for ensuring proper reconciliation of interest, commitment fees, and investigating any discrepancies. Additionally, you will contribute to the improvement of AMER processes and aligning STR processes globally, with a focus on data quality, payments, event management, and key performance indicators (KPIs).

Requirements:

  • Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent
  • Strong understanding of loan products and cash payment principles in USD and foreign currencies
  • Advanced Excel skills
  • A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans)
  • Knowledge of financial products, especially loans, guarantees, and standby letters of credit

Competencies:

  • Strong analytical and reconciliation skills with attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Self-confidence, the ability to work independently, and strong organizational and time management skills
  • A team player who collaborates effectively

Languages: French, English

The ability to communicate in English, both orally and in writing, is a requirement as the person in this position will be expected to collaborate regularly with colleagues and partners in the United States.

OUR BENEFITS:

Competitive compensation & benefits offering, including but not limited to:

  • Minimum of 20 Vacation days + 4 personal days
    • Supportive Maternity, paternity, parental and adoption leave policy
    • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)

Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family

Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.

A culture of continuous development by encouraging our employees to participate in various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

OUR CULTURE:

HYBRID WORK ENVIRONMENT:
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.

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