Operational Services Coordinator
7 days ago
At VusionGroup, we're on a mission to revolutionize modern commerce. We're looking for an exceptional Operational Services Coordinator to join our team in this exciting role.
About the RoleWe are seeking a highly organized and detail-oriented Field Operations Specialist to oversee field service activities, ensuring seamless execution and exceeding customer expectations. The ideal candidate will have a strong background in coordinating logistics and managing external suppliers.
Key Responsibilities- Coordinating Field Service Activities: Schedule and execute field service activities, including installations, repairs, and maintenance, in collaboration with suppliers and internal teams.
- Supplier Management: Develop and maintain strong relationships with external suppliers, ensuring timely and successful installation of equipment by third parties.
- KPI Monitoring and Analysis: Monitor and analyze internal and external KPIs to ensure performance goals are met.
- Invoice Management: Manage third-party invoices and ensure accurate payment processing.
To be successful in this role, you'll need:
- Experience: At least 1+ year of experience in coordinating field service activities or working with external suppliers.
- Skills: Strong partnership and collaboration skills, stakeholder management, proficiency in using various software tools (SAP, Microsoft Office Suite specifically Excel, etc.).
- Aptitudes: Ability to identify benchmarks and potential new suppliers to expand our network and services, ability to oversee external suppliers and ensure smooth execution of field service operations.
VusionGroup offers a competitive salary of $65,000 - $85,000 per annum, commensurate with experience, plus a comprehensive benefits package that includes:
- Paid Time Off (PTO): 35 days PTO to enable work-life integration and promotes a culture of trust.
- Health & Wellness: Eligibility for healthcare benefits from day one, plus retirement savings plans.
- Financial Future: Opportunities for career growth, e-learning, and global mobility.
- Family-First Support: Assistance with family challenges, securing time for both loved ones and self-care.
- Hybrid Work: Balance work and life with two days working from home, three days in the office, and up to two weeks a year to work anywhere.
Join us at VusionGroup and be part of a dynamic team shaping the future of commerce. If you're passionate about delivering exceptional results and building lasting relationships, we want to hear from you
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