Service Coordinator

4 weeks ago

Montreal, Quebec, Canada Troy Life & Fire Safety Full time

Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Troy Life & Fire Safety Ltd. The successful candidate will be responsible for coordinating inspections, repairs, and renovations, as well as processing and tracking work orders and associated invoices.

Key Responsibilities

  • Coordinate inspections, repairs, and renovations to ensure accuracy and efficiency in schedules of field staff.
  • Process and track work orders and associated invoices.
  • Process and track local purchases, and ensure associated documentation is forwarded to the appropriate personnel.
  • Check staff expense claims and submit to head office.
  • Responsible for keeping branch records for expenses and updating them accordingly.
  • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
  • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies.
  • Assist in preparation of quotes and proposals.
  • Strive to maintain the highest level of customer satisfaction.
  • Process all documents with accuracy and efficiency.

Requirements

  • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Coordination/Scheduling experience an asset.
  • Professional communication in all forms of correspondence (verbal and written).
  • 2-year diploma in business/office administration or equivalent work experience preferred.
  • 3-5 years of experience preferred.
  • Experience in building systems maintenance or construction industries considered an asset.
  • Bilingual in French and English required.

About Us

Troy Life & Fire Safety Ltd. offers an excellent compensation package with a comprehensive benefits program including paid sick days. We are committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

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