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Service Coordinator
1 month ago
Our customer is a 100% Quebec owned company with over 30 years of experience in the truck industry. They are constantly evolving and have developed distinct values to offer high-quality trucks to their customers.
The team is growing, and they are seeking energetic individuals who are dedicated to ensuring the wellbeing of the clients.
Key Responsibilities:
- Greet customers as soon as they enter the department.
- Make appointments, welcome customers, and validate their needs.
- Open work orders for each SAAQ inspection, branch, and road.
- Perform a rigorous follow-up with the foreman and the customer, especially when there are changes in repairs and work.
- Monitor credit limits of customers with accounts who have a truck under repair.
- Discuss SAAQ requirements with customers.
- Receive, check, and close work orders.
- Check technicians' reports for each operation and record a summary in remarks.
- Plan vehicle movements to suppliers.
- Perform data entry (Hino HPP site, warranty claims, SAAQ, etc.) and filing of all documents.
- Reconcile SAAQ stickers and maintain a register.
Requirements:
- French and English written/spoken fluently.
- Interest in and/or experience with mechanics (asset).
- Computer skills: Office suite and service software.
- Responsible, reliable, and resourceful.
- Enjoys teamwork and collaboration.
- Excellent organizational and attention to detail skills.
About Randstad Canada:
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention, and advancement for all employees. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
