E-Commerce Director

3 weeks ago


Burnaby, British Columbia, Canada Specsavers Full time
About the Role

We are seeking an experienced E-Commerce Director to join our team at Specsavers. As a key member of our leadership team, you will be responsible for driving our customer acquisition, engagement, and retention strategies.

Key Responsibilities
  • Develop and execute growth strategies to drive customer acquisition, conversion rate optimization, and lifetime value.
  • Lead a cross-functional team to ensure cohesive execution of growth strategies.
  • Oversee performance marketing efforts to ensure cost-effective customer acquisition and revenue growth.
  • Implement initiatives to improve customer retention, cross-selling opportunities, and overall engagement.
  • Utilize data analytics to measure the effectiveness of campaigns and optimize for better performance.
  • Establish clear growth metrics and regularly report on progress to ensure targets are being met.
What We're Looking For
  • Bachelor's degree in Marketing, Business, or a related field.
  • Minimum of 7-10 years of experience in growth-focused roles within e-commerce, digital marketing, or technology industries.
  • Proven experience in driving successful customer acquisition and retention strategies across multiple digital channels.
  • Strong understanding of data analytics and growth metrics, with a track record of making data-driven decisions.
  • Excellent leadership and communication skills, with experience leading cross-functional teams.
Our Benefits
  • Generous vacation allotment.
  • Top-tier health, dental, and vision insurance.
  • Quarterly performance bonus.
  • 401k.
Our Values
  • Collaborative: We work together as one Specsavers to deliver our purpose.
  • Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding.
  • Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making.
  • Compassionate: We care, support, and help each other.
  • Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term.

We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply.


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