Performance Analyst Student

2 weeks ago

Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About the Role

We are seeking a highly motivated and detail-oriented Co-op Student to join our team in Cyber Security and Digital Solutions. As a Performance Analyst Student, you will play a critical role in building measurement into digital services, monitoring service requests, and providing analysis and actionable insights to drive continuous improvement in service delivery.

Key Responsibilities
  • Identify, collect, and manipulate relevant and accurate data from digital and offline sources, including call center data, and work with developers to overcome technical challenges.
  • Provide recommendations for action based on user data in easily understandable and engaging ways.
  • Support the development of data/analytical strategy plans and policies, and work with user researchers to combine the 'what' and 'why' of user behavior.
  • Communicate examples of best practice in digital performance management across government, contributing to the Service Design strategy and blogs.
Qualifications and Experience

You are currently enrolled in an accredited university co-op program in Industrial Engineering or Computer Science, and you plan to continue your university education after this work term. You have proficiency with the Microsoft Suite of tools, a desire to problem-solve and work with others, and excellent attention to detail.

What We Offer

We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive hourly rate. If you are a motivated and detail-oriented individual who is passionate about digital transformation, we encourage you to apply for this exciting opportunity.

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