Food Service Supervisor

4 days ago

Ajax, Ontario, Canada 2597885 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 2597885 Ontario Inc. As a key member of our culinary operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer satisfaction are consistently met.

Key Responsibilities
  • Supervise and Coordinate Food Service Staff: Lead and manage a team of food service staff, providing guidance and support to ensure that they are working efficiently and effectively to meet our high standards.
  • Establish Work Schedules: Develop and implement work schedules that meet the needs of our business, ensuring that we have adequate staffing levels to meet customer demand.
  • Train and Develop Staff: Provide training and development opportunities to our food service staff, helping them to improve their skills and knowledge and to achieve their full potential.
  • Manage Inventory and Supplies: Oversee the management of inventory and supplies, ensuring that we have adequate stock levels to meet customer demand and that we are minimizing waste and reducing costs.
  • Ensure Quality and Safety Standards: Ensure that our food service operations are meeting our high standards of quality and safety, and that we are complying with all relevant regulations and laws.
  • Prepare Budgets and Reports: Prepare budgets and reports to help us to manage our food service operations effectively and to make informed business decisions.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner, ensuring that we are providing excellent customer service at all times.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a commitment to providing excellent customer service.
Support for Diversity and Inclusion
  • Support for Persons with Disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities, and applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
  • Support for Newcomers and Refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster, and supports them with foreign credential recognition and mentorship programs.
  • Support for Youth: Offers on-the-job training tailored to youth, and provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans, and offers workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Mature Workers: Applies hiring policies that discourage age discrimination, and provides staff with awareness training to create a welcoming work environment for mature workers.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities, and provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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