Front Desk Agent

2 days ago


Port Hastings, Nova Scotia, Canada Hearthstone Inn - Port Hawkesbury Full time

We are seeking an experienced Front Desk Clerk to join our team at Hearthstone Inn - Port Hawkesbury. This role is responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.

Key Responsibilities:
  • Register and check-out guests, assigning rooms and handling room changes
  • Process group arrivals and departures, and maintain accurate records of room assignments and guest information
  • Answer telephones, relay messages, and provide information to guests on hotel facilities and services
  • Process guest departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
Requirements:
  • 1 year to less than 2 years of experience in a related field
  • Permanent position, working 30 to 48 hours per week
  • English language proficiency

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