Hotel Front Desk Associate

4 weeks ago

Port Hastings, Nova Scotia, Canada Hearthstone Inn - Port Hawkesbury Full time

We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Hearthstone Inn - Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist clients/guests with special needs
  • Answer telephone and relay telephone calls and messages

You will work closely with our housekeeping and maintenance teams to ensure that our guests have a comfortable and enjoyable stay. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Requirements:
  • Secondary (high) school graduation certificate
  • Experience in the hospitality industry, preferably in a front desk role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a high level of attention to detail

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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