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Customer Service Ambassador

2 months ago

Toronto, Ontario, Canada University Health Network Full time
About Us

Altum Health is a department within the University Health Network, a leading healthcare provider with over 300 employees across multiple sites. Our organization offers a comprehensive range of prevention, rehabilitation, and healthcare services to third-party payors, individuals, and employers.

Role Overview

We are seeking an experienced Customer Service Representative (CSR) to join our team in Toronto. As an integral member of Altum Health, you will provide exceptional customer service, support clients, and perform administrative tasks to ensure efficient operations.

Key Responsibilities
  • Deliver high-quality customer service, resolving issues promptly and professionally
  • Assist with client and product coordination, ensuring smooth operations
  • Provide clerical support services, maintaining accurate records and files
  • Perform other duties consistent with the job classification as required
Qualifications
  • High School education required; Office Administration certificate or diploma preferred
  • Minimum one year of related experience; previous on-the-job word processing and spreadsheet experience required
  • Excellent interpersonal and customer service skills; good verbal and written communication skills
  • Ability to troubleshoot and resolve problems diplomatically; general knowledge of office practices and procedures
What We Offer

As a valued member of our team, you will enjoy a competitive salary of $$55,000 - $65,000 per annum, commensurate with experience. Additionally, you will have access to opportunities for development and promotions within a large organization, flexible work environment, and additional perks such as corporate discounts and on-site gyms.