Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to our members, prospective members, and guests at our Planet Fitness locations.
Key Responsibilities:
- Provide a positive and welcoming experience for all members and guests.
- Manage front desk activities, including answering phones, checking members in, and processing new memberships.
- Assist Club Managers with daily tasks and responsibilities.
- Facilitate updates to member accounts and respond to member inquiries.
- Maintain the cleanliness and organization of the club.
- Complete daily tasks and prioritize cleaning projects as needed.
Qualifications:
- High school diploma or equivalent required.
- Customer service experience preferred.
- Basic computer proficiency.
- Punctuality and reliability are essential.
- Ability to work independently and as part of a team.
- A positive attitude and passion for fitness and health.
Working Conditions:
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Occasional lifting up to 50 lbs.
Taymax Group is an equal opportunity employer committed to diversity and inclusion. We welcome applications from people with disabilities and will provide accommodations upon request. Note to applicants, Taymax Group never requires advance payments for computer equipment or any other purpose at the start of employment. Any request for payment information during the application process is part of a fraud scheme. Please do not provide sensitive personal information during the initial application process.
Only applicants under consideration will be contacted. Please accept our appreciation for your interest in a position with Taymax Group.
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