CIBC Indigenous Recruitment Representative

16 hours ago

Barrie, Ontario, Canada CIBC - Indigenous Recruitment Full time
Role Overview

CIBC Indigenous Recruitment is seeking a dedicated and passionate professional to join our team as a Banking Centre representative in select locations across Turtle Island (Canada).

As a Client Service Representative, you will be the first point of contact for clients, answering their questions, processing transactions, and connecting them with the right specialists to help them achieve their financial goals.

Key Responsibilities
  • Client Engagement: Support clients in managing their accounts and products, ensuring meaningful interactions and connecting them with the right CIBC team members to reach their goals.
  • Problem Solving: Actively listen, empathize, and take ownership of client issues, collaborating when needed to find the best solutions.
  • Technology: Master our digital tools, guiding clients on using our mobile banking applications for easier, more efficient banking.
What We Offer

At CIBC, we celebrate your strengths and ambitions, empowering you to thrive at work. Our team members are equipped to make a meaningful impact and are genuinely appreciated for who they are and what they bring to the table.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
  • Subject to plan and program terms and conditions
Requirements
  • Self-Identify as First Nations, Metis, or Inuit
  • Strong oral/written communication skills
  • Prioritize clients and consistently seek the best solutions, going the extra mile to deliver exceptional service
  • Driven by goals, with a commitment to high performance and meaningful impact
  • Passionate about people, valuing diversity, and building authentic relationships with clients and colleagues
  • Committed to continuous learning, with a strong curiosity for growth and skill development
  • Empathetic and respectful of diverse perspectives, valuing insights from others
  • Uphold values of trust, teamwork, and accountability, bringing authenticity to all interactions

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

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