Food Service Operations Manager

2 weeks ago


Fort St John, Canada LAPIS INVESTMENT LTD. Full time
Job Description

LAPIS INVESTMENT LTD. is seeking a highly skilled Food Service Operations Manager to join our team.

Key Responsibilities
  • Establish efficient methods to meet work schedules, ensuring seamless operations within the food service department.
  • Supervise and coordinate the activities of staff who prepare and portion food, fostering a culture of excellence and quality control.
  • Train staff in job duties, sanitation, and safety procedures, promoting a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Maintain high standards of quality and service, ensuring that food and service meet customer expectations.
  • Prepare budgets and cost estimates, providing accurate financial projections for the department.
  • Address customer complaints and concerns promptly, demonstrating exceptional customer service skills.
  • Maintain accurate records of stock, repairs, sales, and wastage, facilitating data-driven decision making.
  • Prepare and submit reports, providing regular updates on department performance and progress.
  • Collaborate with the chef to prepare food order summaries, ensuring seamless communication and coordination.
  • Supervise and check the assembly of trays and delivery of food trolleys, maintaining high standards of presentation and service.
  • Establish work schedules, balancing staff needs with operational demands.
Work Conditions and Physical Capabilities
  • The role requires working in a fast-paced environment, meeting tight deadlines while maintaining attention to detail.
  • Staff must be physically fit, combining sitting, standing, and walking throughout their shift.
Personal Suitability
  • We seek an individual with excellent interpersonal skills, able to communicate effectively with staff and customers.
  • A strong client focus, flexibility, and initiative are essential for success in this role.
  • The ideal candidate will be a team player, dependent on effective collaboration to achieve common goals.
Compensation and Benefits

The estimated salary for this position is $55,000 - $65,000 per annum, depending on experience and qualifications.



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