Medical Support Professional

1 month ago

Abbotsford, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a skilled Medical Support Professional to join our team at BC Cancer. As a collaborative member of the healthcare team, you will provide secretarial and administrative support within a team setting, maintaining a safe environment for patients, families, and staff by adhering to safety policies, procedures, guidelines, and emergency procedures.

Key Responsibilities
  • Receive and respond to calls from patients, referring calls to other parties or providing information as appropriate.
  • Determine the urgency of incoming calls and take appropriate action.
  • Relay information to and from clinical staff and outside facilities.
  • Obtain reports by contacting appropriate departments or outside sources.
  • Coordinate appointments and tests for patients in collaboration with the clinical team.
  • Access patient information systems to retrieve patient data.
  • Greet visitors and handle enquiries.
  • Arrange meetings and conferences, preparing agendas, drafting, typing, and distributing minutes.
  • Prepare materials as required, formatting and editing documents for correspondence.
  • Collect, collate, format, and prepare reports as needed.
  • Assist clinicians with research documents and grant applications by collating information and updating documents.
  • Assist with clinician scheduling, timekeeping, and coverage as needed.
Qualifications

The successful candidate will possess:

  • A commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC (2015), and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
  • Ability to keyboard at 50 wpm.
  • Effective verbal and written communication skills.
  • Ability to deal with others effectively.
  • Physical ability to perform the duties of the position.
  • Organizational skills.
  • Ability to operate related equipment.
About PHSA

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

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