Customer Service Representative

1 month ago


Toronto, Ontario, Canada Savers Value Village Full time

About the Role

We are seeking a Customer Service Representative to join our team at Savers / Value Village. As a Customer Service Representative, you will be responsible for creating an awesome experience for our customers, donors, and team members.

Key Responsibilities

  • Provide exceptional customer service to our customers, donors, and team members.
  • Assist customers with finding items and answering questions about our products.
  • Process donations and assist with store operations.
  • Work collaboratively with the team to achieve sales and customer service goals.

What We Offer

  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive salary and benefits package, including extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan.
  • A range of mental health services to support your well-being.
  • Opportunities for career growth and development within the company.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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