Porsche Aftersales Intern
4 days ago
We are seeking an enthusiastic and detail-oriented Aftersales Intern to join our team at Porsche Cars Canada. As an Aftersales Intern, you will provide support to our Product Quality, Customer Commitments, and Technical Training teams. Your primary responsibilities will include:
Key Responsibilities:- Assist the Manager, Product Quality & E-Performance with tasks and projects
- Support the Manager, Technical Training with training activities and reports
- Aid the Manager, External Affairs & Customer Relations with various tasks
- Analyze PCL After Sales PPN space and develop strategies for enhanced utilization
- Oversee special tool inventory and create an inventory tracking tool
- Generate reports using PRMS (technical ticket tool) to create KPIs for product quality
- Prepare and analyze training surveys, creating comprehensive reports
- Offer Porsche Academy admin support, including setting up classes in PALMS 2.0
- Conduct technical training analysis to determine training needs and plan course offerings
- Coordinate HV Battery repairs
- Process customer requests and assist with goodwill administration
- Manage approval requests for Purchase Orders and invoicing
- Contribute to various process improvement projects
- Recent graduate or current student earning a Bachelor's Degree in Engineering, Business, or similar discipline
- Basic understanding of dealership functions, parts, and service operations
- Strong written and oral communication skills
- Advanced problem-solving abilities and troubleshooting complex issues
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Adobe
- Proactive attitude with the ability to work independently
- Strong multitasking skills, managing several activities at once
- Commitment to continuous development and learning opportunities
- Excellent analytical, organizational, and time management skills
- Ability to speak French is preferred
- German language proficiency is an asset
We offer a dynamic work environment, opportunities for development, and the chance to be a part of an iconic brand. If you are passionate about cars and eager to gain hands-on experience, apply today to join our team at Porsche Cars Canada.
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Aftersales Internship Opportunity
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Toronto, Ontario, Canada Porsche Cars Canada Full timeJob Summary:Porsche Cars Canada is seeking an Aftersales Intern to support our Product Quality, Customer Commitments, and Technical Training teams. As an Aftersales Intern, you will be responsible for providing support to the Manager, Product Quality & E-Performance, assisting with training activities and reports, and aiding the Manager, External Affairs &...
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