Energy Systems LMS Administrator
1 week ago
About the Role
We're seeking an experienced Learning Management System Administrator to join our team at FortisBC. In this role, you will be responsible for maintaining the overall LMS structure, creating courses and programs based on specifications, and providing troubleshooting assistance to end-users.
Key Responsibilities
- Maintain the overall LMS structure and create courses, programs/curriculums based on specifications
- Identify and communicate opportunities for process and quality improvements
- Provide troubleshooting assistance for end-users regarding logging in to the LMS and accessing courses
- Work with instructional designers/writers to troubleshoot and resolve technical issues related to accessing the LMS and course content
- Prepare reports to enable the identification of gaps in requirements and support the development and execution of personal development plans
- Act as primary contact and provide support for managers, supervisors, and employees with respect to competencies, training records, requirements, and eLearning inquiries and registrations
Requirements
- Certificate in Business Administration or a related field from an accredited post-secondary institution
- Two years directly related relevant experience
- Advanced computer skills in Excel (MS Office Suite and enterprise application systems)
- Ability to exercise judgment, tact, and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature
- Ability to establish and maintain effective working relationships
- Ability to communicate effectively both verbally and in writing
- Ability to apply time management skills to prioritize and complete assignments within demanding work schedules
- Ability to work both independently and as part of a team
- Ability to investigate and resolve problems
About FortisBC
FortisBC is a leading provider of energy services in British Columbia, committed to a safe and inclusive culture where each of us can connect, belong, and grow. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
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