E-Learning Platform Specialist

4 days ago


Surrey, British Columbia, Canada fortisBC Full time
About the Role

This is a challenging opportunity to join FortisBC, a leading energy provider in British Columbia. The successful candidate will play a crucial role in maintaining and developing our Learning Management System (LMS) infrastructure.

Key Responsibilities
  • Maintain the overall structure of the LMS, creating courses and programs based on specifications from instructional designers and managers.
  • Identify opportunities for process improvements and provide feedback on usage, defects, and suggested enhancements to the LMS.
  • Provide troubleshooting assistance for end-users regarding logging into the LMS and accessing courses.
  • Collaborate with instructional designers to troubleshoot technical issues related to the LMS and course content.
  • Prepare reports to identify gaps in requirements and support personal development plans.
  • Act as primary contact for managers, supervisors, and employees regarding competencies, training records, and e-learning inquiries.
Requirements
  • Certificate in Business Administration or a related field.
  • Two years of directly related experience.
  • Advanced computer skills in Excel and enterprise application systems.
  • Ability to exercise judgment, tact, and discretion when handling confidential information.
  • Effective communication and interpersonal skills.
  • Strong time management and problem-solving skills.
About Us

FortisBC is a progressive company that values diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are committed to providing a safe and inclusive work environment, where employees can thrive and contribute to our mission of transforming B.C.'s energy landscape.


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