Guest Services Ambassador
4 days ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.
About the Role:
We are seeking a highly skilled and enthusiastic Guest Services Attendant to join our team at Four Seasons Resort & Residences Whistler. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of extraordinary.
Key Responsibilities:
- Greet guests upon arrival and assist with luggage and vehicle transportation.
- Provide guests with directions, recommendations, and information about the resort and its amenities.
- Assist with guest requests and resolve any issues or concerns in a timely and professional manner.
- Collaborate with other departments to ensure seamless guest experiences.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- Previous experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Class 5 BC Driver's license required.
- Excellent physical stamina and ability to lift and carry heavy objects.
What We Offer:
- A competitive hourly wage.
- A comprehensive training program to enhance skills and knowledge.
- A dynamic and supportive work environment.
- Opportunities for career growth and advancement.
Working Conditions:
This is a full-time, seasonal position that requires flexibility in working various shifts, including mornings, evenings, weekends, and holidays.
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