Guest Services Ambassador

2 weeks ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.

About the Role:

We are seeking a highly skilled and enthusiastic Guest Services Attendant to join our team at Four Seasons Resort & Residences Whistler. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of extraordinary.

Key Responsibilities:

  • Greet guests upon arrival and assist with luggage and vehicle transportation.
  • Provide guests with directions, recommendations, and information about the resort and its amenities.
  • Assist with guest requests and resolve any issues or concerns in a timely and professional manner.
  • Collaborate with other team members to ensure seamless guest experiences.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Class 5 BC Driver's license required.
  • Excellent physical stamina and ability to lift and carry heavy objects.

What We Offer:

  • A competitive hourly wage.
  • Access to affordable shared staff accommodation.
  • Complimentary meal per shift in our employee dining room.
  • Paid time off and additional floating holidays per year.
  • Excellent training and development program.
  • Employee gym and fitness classes.

Working at Four Seasons:

We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all our team members. If you are passionate about delivering exceptional guest experiences and are looking for a rewarding career in hospitality, we encourage you to apply for this exciting opportunity.

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