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Old Toronto, Ontario, Canada Sephora Full timeJob Title:Director, Category & Brand OperationsJob Summary:We're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership...
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Director of Category and Brand Operations
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Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...
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Director of Category and Brand Operations
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Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director of Category and Brand Operations
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Director of Category and Brand Operations
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Old Toronto, Ontario, Canada SEPHORA Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Category & Brand Operations to join our Store Experience and Optimization team at Sephora Canada. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client...
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Director of Category and Brand Operations
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Old Toronto, Ontario, Canada SEPHORA Full timeJoin Sephora's Store Experience and Optimization team as a Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with category, product, and brand knowledge. Your role will focus on building...
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Director of Category and Brand Operations
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Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the Role:As the Director of Category and Brand Operations, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an excellent client experience. You will work closely with cross-functional teams to build employee expertise and foster a work environment that embodies Sephora's values.Key...
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Category & Brand Strategy Director
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Director, Category and Brand Operations
2 months ago
About the Role:
We are seeking a highly experienced and skilled Director, Category and Brand Operations to join our Store Experience and Optimization team at Sephora USA, Inc. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive sales and conversion while providing an excellent client experience.
Key Responsibilities:
- Mentor and foster a work environment that embodies Sephora's values while exercising open communication and collaboration, and providing career development planning and opportunities.
- Partner with cross-functional teams to build comprehensive ideas that enable fact-based decision making, bringing strategic training plans to life.
- Create and implement driven, innovative, and sustainable training strategies that demonstrate the connection between vision and implementation, while partnering closely with North American/global teams to use and localize content.
- Leverage client insights and employee performance data to advise category, product, and brand training and programs, while using business insights to conduct analysis for all programming.
- Create and present program updates and recommendations to senior leadership across business functions and brand partners to influence strategies that drive efficiency and foster a positive client and employee experience.
Requirements:
- 10+ years of retail operations/learning and development experience in varying capacities, including content design, optimization, and change management planning; 5+ years leading teams in retail operating/brand management functions.
- You are a creative design-thinker and create pragmatic training programs, operations, and process improvement with objective and data-oriented decision-making skills.
- You have mastered the art of collaboration with cross-functional partners/teams and love to balance multiple priorities through flexibility and adaptability.
- You pay great attention to detail, have a great work ethic, and work product quality by communicating the vision and drive for innovation.
- You're game for travel - up to 25% travel to stores and field leadership meetings.
Why You'll Love Working Here:
- You'll be part of a unique culture and family of passionate and inspiring individuals.
- You'll work alongside the best talent in the industry – people you'll be proud to work with.
- You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
- You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time, and more.
- Benefits you can mix and match, depending on your needs.
- Employee Assistance Program services for those times you need extra support.
- Access to our Well- program to support your mental, financial, physical, and social well-being.
- Holidays, time off, Summer Friday hours, and flexibility to support work-life balance.
- And of course, there's our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.
