Director of Category and Brand Operations

4 weeks ago

Old Toronto, Ontario, Canada SEPHORA Full time
About the Role

We are seeking a highly skilled and experienced Director, Category & Brand Operations to join our Store Experience and Optimization team at Sephora Canada. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.

Key Responsibilities
  • Mentor and foster a work environment that embodies Sephora's values, exercising open communication and collaboration, and providing career development planning and opportunities.
  • Partner with cross-functional teams to build comprehensive ideas that enable fact-based decision making, bringing strategic training plans to life.
  • Create and implement driven, innovative, and sustainable training strategies that demonstrate the connection between vision and implementation, while partnering closely with North American/global teams to use and localize content.
  • Leverage client insights and employee performance data to advise category, product, and brand training and programs, while using business insights to conduct analysis for all programming.
  • Create and present program updates and recommendations to senior leadership across business functions and brand partners to influence strategies that drive efficiency and foster a positive client and employee experience.
Requirements
  • 10+ years of retail operations/learning and development experience in varying capacities, including content design, optimization, and change management planning; 5+ years leading teams in retail operating/brand management functions.
  • A creative design-thinker with the ability to create pragmatic training programs, operations, and process improvement with objective and data-oriented decision-making skills.
  • A master of collaboration with cross-functional partners/teams and the ability to balance multiple priorities through flexibility and adaptability.
  • A strong attention to detail, great work ethic, and work product quality by communicating the vision and drive for innovation.
  • Will to travel up to 25% to stores and field leadership meetings.
What We Offer
  • A unique culture and family of passionate and inspiring individuals.
  • Access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
  • Holidays, time off, Summer Friday hours, and flexibility to support work-life balance.
  • Incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora Full time

    Job Title:Director, Category & Brand OperationsJob Summary:We're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora Full time

    Job Title:Director, Category & Brand OperationsJob Summary:We're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora Full time

    About the RoleWe're seeking a seasoned professional to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora Full time

    About the RoleWe're seeking a seasoned professional to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora USA, Inc Full time

    About the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora USA, Inc Full time

    About the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora USA, Inc Full time

    About the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada Sephora USA, Inc Full time

    About the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada SEPHORA Full time

    Join Sephora's Store Experience and Optimization team as a Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with category, product, and brand knowledge. Your role will focus on building...

  • Director of Category and Brand Operations

    4 weeks ago

    Old Toronto, Ontario, Canada SEPHORA Full time

    Join Sephora's Store Experience and Optimization team as a Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with category, product, and brand knowledge. Your role will focus on building...

  • Director of Category and Brand Operations

    3 weeks ago

    Old Toronto, Ontario, Canada SEPHORA Full time

    About Your RoleWe're seeking a seasoned professional to lead our Category and Brand Operations team. As Director, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key ResponsibilitiesMentor and foster a work environment that embodies Sephora's values,...

  • Director of Category and Brand Operations

    3 weeks ago

    Old Toronto, Ontario, Canada Sephora USA, Inc Full time

    About the Role:As the Director of Category and Brand Operations, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an excellent client experience. You will work closely with cross-functional teams to build employee expertise and foster a work environment that embodies Sephora's values.Key...

  • Senior Category Director

    2 months ago

    Toronto, Ontario, Canada Loblaw Companies Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute strategies that meet business objectives.Key...

  • Senior Category Director

    2 months ago

    Toronto, Ontario, Canada Loblaw Companies Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute strategies that meet business objectives.Key...

  • Senior Category Director

    2 months ago

    Toronto, Ontario, Canada Loblaw Companies Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...

  • Senior Category Director

    3 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...

  • Senior Category Director

    4 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...

  • Senior Category Director

    3 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...

  • Senior Category Director

    2 months ago

    Toronto, Ontario, Canada Loblaw Companies Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...

  • Senior Category Director

    4 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Sr. Category Director, HomeJob Summary:The Sr. Category Director, Home is responsible for driving sales, market share, and profitability for the Home category across all formats. This role requires a strong understanding of the market, competitive landscape, and customer needs to develop and execute category strategies that meet business...