Director, Category and Brand Operations
2 months ago
We are seeking a highly skilled and experienced Director, Category and Brand Operations to join our Store Experience and Optimization team at Sephora Canada. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive sales and conversion while providing an excellent client experience.
Key Responsibilities- Mentor and foster a work environment that embodies Sephora's values, exercising open communication and collaboration, and providing career development planning and opportunities.
- Partner with cross-functional teams to build comprehensive ideas that enable fact-based decision making, bringing strategic training plans to life.
- Create and implement driven, innovative, and sustainable training strategies that demonstrate the connection between vision and implementation, while partnering closely with North American/global teams to use and localize content.
- Leverage client insights and employee performance data to advise category, product, and brand training and programs, while using business insights to conduct analysis for all programming.
- Create and present program updates and recommendations to senior leadership across business functions and brand partners to influence strategies that drive efficiency and foster a positive client and employee experience.
- 10+ years of retail operations/learning and development experience in varying capacities, including content design, optimization, and change management planning; 5+ years leading teams in retail operating/brand management functions.
- A creative design-thinker with the ability to create pragmatic training programs, operations, and process improvement with objective and data-oriented decision-making skills.
- A master of collaboration with cross-functional partners/teams and the ability to balance multiple priorities through flexibility and adaptability.
- A strong attention to detail, great work ethic, and work product quality by communicating the vision and drive for innovation.
- Will to travel up to 25% to stores and field leadership meetings.
Sephora Canada is a unique culture and family of passionate and inspiring individuals. We work alongside the best talent in the industry – people you'll be proud to work with. We have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities. We have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more. We offer benefits you can mix and match, depending on your needs. We have Employee Assistance Program services for those times you need extra support. We have access to our Well- program to support your mental, financial, physical, and social well-being. We have holidays, time off, Summer Friday hours and flexibility to support work-life balance. And of course, there's our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora Full timeJob Title:Director, Category & Brand OperationsJob Summary:We're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora Full timeJob Title:Director, Category & Brand OperationsJob Summary:We're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership...
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Director of Category and Brand Operations
4 weeks ago
Old Toronto, Ontario, Canada Sephora Full timeAbout the RoleWe're seeking a seasoned professional to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora Full timeAbout the RoleWe're seeking a seasoned professional to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director, Category
1 month ago
Toronto, Ontario, Canada Sephora Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director, Category & Brand Operations. In this role, you'll be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive sales and conversion while...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development expert to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our leadership team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that drive...
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Director of Category and Brand Operations
4 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleWe're seeking a seasoned retail operations and learning development leader to join our Store Experience and Optimization team as the Director of Category and Brand Operations. In this role, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada SEPHORA Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Category & Brand Operations to join our Store Experience and Optimization team at Sephora Canada. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client...
-
Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada SEPHORA Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Category & Brand Operations to join our Store Experience and Optimization team at Sephora Canada. As a key member of our leadership team, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client...
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Director, Category
1 month ago
Toronto, Ontario, Canada Sephora Full timeAbout Sephora CanadaSephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.About the RoleWe are seeking a highly...
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Director, Category
1 month ago
Toronto, Ontario, Canada Sephora Full timeAbout Sephora CanadaSephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.About the RoleWe are seeking a highly...
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Director of Category and Brand Operations
4 weeks ago
Old Toronto, Ontario, Canada SEPHORA Full timeJoin Sephora's Store Experience and Optimization team as a Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with category, product, and brand knowledge. Your role will focus on building...
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Director of Category and Brand Operations
3 weeks ago
Old Toronto, Ontario, Canada SEPHORA Full timeJoin Sephora's Store Experience and Optimization team as a Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with category, product, and brand knowledge. Your role will focus on building...
-
Director of Category and Brand Operations
2 weeks ago
Old Toronto, Ontario, Canada SEPHORA Full timeAbout Your RoleWe're seeking a seasoned professional to lead our Category and Brand Operations team. As Director, you'll be responsible for developing comprehensive training strategies that drive sales and conversion while providing an exceptional client experience.Key ResponsibilitiesMentor and foster a work environment that embodies Sephora's values,...
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Director of Category and Brand Operations
2 weeks ago
Old Toronto, Ontario, Canada Sephora USA, Inc Full timeAbout the Role:As the Director of Category and Brand Operations, you will be responsible for developing comprehensive training strategies that drive sales and conversion while providing an excellent client experience. You will work closely with cross-functional teams to build employee expertise and foster a work environment that embodies Sephora's values.Key...
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Category & Brand Strategy Director
2 months ago
Toronto, Ontario, Canada Sephora Full timeAbout Sephora Canada At Sephora Canada, we're passionate about discovering and sharing beauty with the world. Our constant innovation, ability to identify and lead trends, and dedication to providing exceptional customer experiences make us the most beloved beauty community in Canada. About Your Role As the Category & Brand Strategy Director, you'll play a...
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Category & Brand Strategy Director
4 weeks ago
Toronto, Ontario, Canada Sephora Full timeAbout Sephora Canada At Sephora Canada, we're passionate about discovering and sharing beauty with the world. Our constant innovation, ability to identify and lead trends, and dedication to providing exceptional customer experiences make us the most beloved beauty community in Canada. About Your Role As the Category & Brand Strategy Director, you'll play a...
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Director, Category Operations
4 weeks ago
Toronto, Ontario, Canada Sephora Full timeAbout Your Role:We are seeking a highly skilled and experienced professional to join our Store Experience and Optimization team as the Director, Category & Brand Operations. As a key member of our team, you will be responsible for developing comprehensive, client-centric training, content, and brand partnership strategies that best support our employees with...
