Regional Service Application Manager

6 days ago

Vancouver, British Columbia, Canada T-Net British Columbia Full time $83,602 - $95,238
Job Title: Regional Service Application Manager

At T-Net British Columbia, we are seeking a highly skilled Regional Service Application Manager to join our IT Operations team. As a key member of our team, you will be responsible for managing the province's access to Software as a Service (SaaS) applications, ensuring they run smoothly and efficiently for the Real Property Division.

Key Responsibilities:
  • Manage SaaS applications to ensure optimal performance and efficiency
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain positive client relationships and working partnerships with client teams, vendors, and cross-organizational business units
  • Perform business analysis in a complex technology environment to support system application changes or improvements
  • Develop IT-related guidelines, policies, procedures, and processes
Requirements:
  • Degree in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 2 years of related experience
  • Experience with cloud-based software subscription management, including tracking and monitoring enterprise licensing arrangements for large organizations
  • Experience providing expertise, guidance, and assistance in configuring and administering JIRA and Confluence Cloud instances

We value our team members' perspectives and backgrounds, which helps us support and improve our division. If you are a motivated and detail-oriented individual with a passion for IT and customer service, we encourage you to apply for this exciting opportunity.

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