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Regional Service Application Manager

2 months ago

Vancouver, British Columbia, Canada T-Net British Columbia Full time $83,602 - $95,238
Job Title: Regional Service Application Manager

At T-Net British Columbia, we are seeking a highly skilled Regional Service Application Manager to join our IT Operations team. As a key member of our team, you will be responsible for managing the province's access to Software as a Service (SaaS) applications, ensuring they run smoothly and efficiently for the Real Property Division.

About the Role

This is a hybrid role that requires a unique blend of technical expertise, business acumen, and interpersonal skills. You will work closely with our team to identify and implement solutions that improve business decisions and outcomes.

Key Responsibilities
  • Manage the province's access to SaaS applications, ensuring they meet the needs of the Real Property Division.
  • Collaborate with our team to identify and implement solutions that improve business decisions and outcomes.
  • Develop and maintain positive client relationships and working partnerships with client teams, vendors, and cross-organizational business units.
  • Perform business analysis in a complex technology environment to support system application changes or improvements relating to corporate information technology projects.
  • Develop IT-related guidelines, policies, procedures, and processes.
  • Experience with IT contracts and interpreting licensing terms and conditions.
  • Experience working with various software vendors and vendor licensing models.
Requirements
  • Degree in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 2 years *related experience; Diploma in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 3 years *related experience; Certification from a recognized institution in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 4 years *related experience.
  • Cloud-based software subscription management related experience includes tracking & monitoring enterprise licensing arrangements for large organizations.
  • Experience providing expertise, guidance, and assistance in configuring and administering JIRA and Confluence Cloud instances, including issue management, and implications to staff/professionals.
What We Offer

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please submit your application, including your resume and cover letter, to [insert contact information].