Customer Experience Leader

1 month ago


Toronto, Ontario, Canada Randstad Full time

Customer Support Manager Opportunity

We are seeking a dedicated Customer Support Manager to lead our customer support initiatives in the insurance and financial sectors. As a key player in our organization, you will have the opportunity to shape our customer support strategy and ensure that our clients receive top-notch service and support throughout their journey with us.

Key Responsibilities:

  • Lead customer support initiatives to deliver exceptional customer experiences
  • Develop and implement customer support strategies to meet business objectives
  • Collaborate with cross-functional teams to ensure seamless customer support

Requirements:

  • Proven experience in customer support management
  • Strong leadership and communication skills
  • Ability to analyze customer feedback and develop actionable insights

About Randstad

Randstad is a leading provider of HR services and recruitment solutions. We are committed to helping our clients achieve their business objectives through our expertise in talent acquisition, talent management, and workforce solutions.



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