Technical Project Coordinator for Contact Center Implementation

1 week ago


Canada IG Full time

About Our Client:

IG Talent is a valued recruitment partner with a global high-growth business, revolutionizing customer experience with its next-generation CCaaS platform.

The company has extensive growth and is looking to recruit an experienced Implementation Project Manager to lead contact center projects and deployments.

About the Role:

This position can be remote but requires candidates to be based in the USA or Canada and prepared to serve Americas-based clients during business hours.

Applicants must have valid work authorization that does not require sponsorship.

Requirements:

  • Proven experience in CCaaS / contact center projects and deployments.
  • Minimum 3 years of client-facing project management experience.
  • Experience leading multiple projects in challenging business environments.
  • Ability to work independently or as part of a project team.
  • Demonstrated ability to lead and present in project meetings involving senior stakeholders.

Nice-to-Have Experience/Certifications:

  • Experience working with AWS product suite, with bonus points for familiarity with Amazon Connect.
  • Experience working with CCaaS technology.
  • University degree in Business or equivalent.
  • Prince2 certification or PMP certification.

Compensation Package:

The estimated salary range for this role is between $80,000 - $110,000 per year, depending on qualifications and experience.



  • Canada SequenceShift Full time

    About SequenceShiftSequenceShift is a pioneering Australian startup in the Contact Center industry, specializing in phone payment solutions for companies using the Amazon Connect contact centre platform from AWS.We're expanding our presence globally and are now seeking a seasoned professional to join our team as a Senior Contact Center Solutions...


  • Canada Quantiphi Full time

    Quantiphi is a pioneer in AI-driven digital transformation, consistently pushing the boundaries of innovation and excellence. Our team of experts is seeking a seasoned Contact Center Solutions Architect Leader to spearhead the development of cutting-edge contact center solutions.About QuantiphiAward-winning Applied AI and Big Data software and services...


  • Canada Quantiphi Full time

    About Quantiphi:We are an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...


  • Canada IG Full time

    Job Title: Implementation Project Manager Location: Canada / North America - RemoteCompany: Revolutionizing customer experience with our next-generation CCaaS platform,IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project...


  • Canada Understanding Recruitment Full time

    About the RoleWe are seeking a highly skilled Technical Implementation Leader to propel the direction of our AI Fintech platform in the underwriting space.Responsibilities:Lead and coordinate teams to deliver customer implementations successfully and on time, maintaining high standards of quality.Develop and manage project plans, ensuring clear communication...


  • Canada IG Full time

    Job Title: Implementation Project Manager Location: Canada / North America - RemoteCompany: Revolutionizing customer experience with our next-generation CCaaS platform,IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project...


  • Canada IG Full time

    Job Title: Implementation Project Manager Location: Canada / North America - RemoteCompany: Revolutionizing customer experience with our next-generation CCaaS platform,IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project...


  • Canada IG Full time

    Job Title: Implementation Project Manager Location: Canada / North America - Remote Company: Revolutionizing customer experience with our next-generation CCaaS platform, IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project...


  • Canada, CA IG Full time

    Job Title: Implementation Project Manager Location: Canada / North America - RemoteCompany: Revolutionizing customer experience with our next-generation CCaaS platform,IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project...


  • Ontario, Canada, Canada Sage Recruiting Full time

    Sage Recruiting is looking for a Technical Implementation Manager to join a SaaS company building software for nonprofits and associations. Our client offers a diverse range of solutions, including membership management, content management systems, communication tools, event solutions, and more. They are dedicated to using cutting-edge technology to deliver...


  • Canada Eventus Solutions Group Full time

    Eventus Solutions GroupWe are seeking a highly skilled Strategic Project Coordinator to join our team in Montreal, Québec Province.Estimated Salary: $120,000 - $150,000 per yearAbout the RoleAs a Strategic Project Coordinator at Eventus Solutions Group, you will play a crucial role in driving strategy and delivering projects that meet Client needs. You will...


  • Canada IG Full time

    At IG, we're seeking a seasoned Senior Americas Project Lead to spearhead our next-generation CCaaS platform implementation projects.About the Role:As a key member of our team, you'll lead and manage multiple high-profile projects in the Americas region, leveraging your expertise in CCaaS/contact center projects and deployments.Key...


  • Canada Broadway Subway Project Corporation Full time

    Broadway Subway Project Corporation is seeking a Senior Construction Project Coordinator to join our team.About the RoleThis is a challenging opportunity for an experienced professional to work on complex commercial and train subway station projects. As a key member of our project team, you will be responsible for coordinating and reviewing shop drawings and...


  • Canada Understanding Recruitment Full time

    About this Role This is an exceptional opportunity to propel a well-funded AI Fintech platform's direction by working directly with their client base to deliver successful customer implementations, while collaborating with an elite team.Responsibilities:Lead cross-functional teams to deliver customer implementations on time, ensuring high-quality...


  • Canada Enercare Inc. Full time

    About Enercare Inc.Enercare Inc. is a leading provider of home and commercial services in Canada, offering a range of products and services including heating, cooling, plumbing, electrical, water heating, and water purification.Our mission is to provide energy-efficient solutions to our customers, empowering them to take action for a greener tomorrow. We are...


  • Canada IG Full time

    Revolutionize customer experience with our next-generation CCaaS platform. We are seeking an experienced Implementation Project Manager to lead Americas-based client deployments.About the RoleThis is a unique opportunity for a self-starter with strong project management skills to join IG Talent as a valued recruitment partner for a global high-growth...


  • Canada IG Full time

    Key ResponsibilitiesThis role involves managing multiple projects in a fast-paced environment, ensuring timely delivery and high-quality results.The ideal candidate will have experience with CCaaS / contact center projects and deployments, as well as a proven track record of leading and managing project teams.


  • Canada PeopleToGo Full time

    Data Center Operations ManagerWe are seeking a highly skilled Data Center Operations Manager to join our team at PeopleToGo.As a Data Center Operations Manager, you will be responsible for leading IT teams in data center operations, focusing on physical hardware, servers, storage, networks, backups, and database operations.You will manage data center...


  • Canada First Point Group Full time

    Job OverviewWe are seeking a highly skilled Senior Project Coordinator - Wholesale Operations to join our team at First Point Group.Job SummaryThis is a challenging and rewarding role that requires strong technical expertise, excellent communication skills, and the ability to manage multiple stakeholders under pressure.About the RoleThe successful candidate...


  • Canada Rise Technical Full time

    Rise Technical is a global manufacturing company with over 100 years of experience in supplying high-quality products to various industries, including mining, manufacturing, and transport.We are offering a competitive salary of $97,500 - $102,500, plus progression opportunities, excellent training, and comprehensive benefits.As a Senior Technical Design...