Implementation Project Manager
4 days ago
Revolutionize customer experience with our next-generation CCaaS platform. We are seeking an experienced Implementation Project Manager to lead Americas-based client deployments.
About the Role
This is a unique opportunity for a self-starter with strong project management skills to join IG Talent as a valued recruitment partner for a global high-growth business.
Key Responsibilities:
- Leverage proven experience in CCaaS/contact center projects and deployments to drive successful project outcomes.
- Collaborate with senior stakeholders to develop and execute comprehensive project plans, ensuring timely delivery and exceeding client expectations.
- Manage multiple projects simultaneously in a dynamic business environment, prioritizing tasks and resources effectively.
- Demonstrate flexibility and adaptability in a fast-paced setting, working independently or as part of a project team.
Requirements
We require a skilled Implementation Project Manager with:
- Minimum 3 years of client-facing project management experience, preferably in CCaaS/project deployments.
- Proven track record of leading and presenting in project meetings, driving results-oriented discussions and decisions.
- Familiarity with AWS product suite, with bonus points for Amazon Connect experience.
- University degree in Business or equivalent, with Prince2 certification or PMP certification a plus.
What We Offer
This role offers a competitive salary, estimated at $90,000 - $120,000 per year, based on experience, location, and industry standards. As a remote position, you'll have the flexibility to work from anywhere in the USA or Canada, while serving Americas-based clients during business hours.
Please note that applicants must have valid work authorization that does not and/or will not in the future require sponsorship.
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