Implementation Project Manager

2 days ago


Canada IG Full time

Job Title: Implementation Project Manager


Location: Canada / North America - Remote


Company: Revolutionizing customer experience with our next-generation CCaaS platform,


IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project Manager

Experience

  • Proven experience in CCaaS / contact center projects and deployments.
  • Minimum of 3 years of client-facing project management experience.
  • Experience in leading and managing multiple projects in a challenging business environment.
  • Self-starter with the flexibility to work independently or as part of a project team.
  • Demonstrated ability to lead and present in project meetings involving senior stakeholders.

Nice-to-Have Experience/Certifications:

  • Experience working with the AWS product suite, with bonus points for familiarity with Amazon Connect.
  • Experience working with CCaaS technology.
  • University degree in Business or equivalent.
  • Prince2 certification or PMP certification.

This position can be remote, but candidates must be based in the USA or Canada and be prepared to serve Americas-based clients during business hours.

Applicants for employment must have valid work authorization that does not and/or will not in the future require sponsorship.



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