Veterinary Client Care Representative

2 weeks ago


Oakville, Ontario, Canada VCA Canada Full time
Veterinary Reception, Client Care Opportunity

We are seeking a customer-focused Client Care representative to join our team at the Mississauga-Oakville Veterinary Emergency Hospital. This casual opportunity involves a range of responsibilities that contribute to the efficient daily operation of the hospital.

Key Responsibilities:
  • Create a welcoming environment for patients and pet owners
  • Assist veterinary staff with tasks and treatments as needed
  • Manage phone calls and appointments effectively
  • Place follow-up calls to pet owners and schedule future appointments
  • Respond to email correspondence and manage internal office messages
  • Admit and discharge pet patients
  • Invoice and bill clients, creating estimates and processing payments
  • Schedule appointments and maintain a clean and organized reception area
  • Develop strong relationships with clients and veterinary staff
VCA Canada Offers:
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • RRSP Employer 5% Match Program
  • Extensive online access to journals and textbooks
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to the community through VCA initiatives
  • Generous personal pet care discounts
VCA Canada Cares:

At VCA Canada, we prioritize giving back to the communities we serve. Our national philanthropic program, Paw it Forward, demonstrates our commitment to making a positive impact.



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