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Oakville, Ontario, Canada CORNWALL ANIMAL HOSPITAL Full timeAbout the RoleWe are seeking a skilled and compassionate Veterinary Assistant to join our team at Cornwall Animal Hospital. As a key member of our veterinary team, you will play a vital role in providing exceptional care to our patients and their owners.ResponsibilitiesAssist veterinarians with medical procedures, including handling and restraining animals,...
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Oakville, Ontario, Canada CORNWALL ANIMAL HOSPITAL Full timeAbout the RoleWe are seeking a skilled and compassionate Veterinary Assistant to join our team at Cornwall Animal Hospital. As a key member of our veterinary team, you will play a vital role in providing exceptional care to our patients and their owners.ResponsibilitiesAssist veterinarians with medical procedures, including handling and restraining animals,...
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Oakville, Ontario, Canada VCA Canada Full timeVeterinary Receptionist OpportunityLocation: Oakville, ONMississauga-Oakville Veterinary Emergency Hospital is seeking a customer-focused Client Care representative to join our team. This casual opportunity involves a range of responsibilities that contribute to the efficient daily operation of the hospital. Your primary responsibility is to ensure our...
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Veterinary Receptionist
3 weeks ago
Oakville, Ontario, Canada VCA Canada Full timeVeterinary Receptionist OpportunityLocation: Oakville, ONMississauga-Oakville Veterinary Emergency Hospital is seeking a customer-focused Client Care representative to join our team. This casual opportunity involves a range of responsibilities that contribute to the efficient daily operation of the hospital. Your primary responsibility is to ensure our...
Veterinary Client Care Representative
2 months ago
Veterinary Client Care Representative
Location:
VCA Canada is currently welcoming a customer service focused Client Care representative to join our clinic. This opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated
- Create a warm and welcoming environment for our patients and pet parents
- Assist veterinary staff with various tasks and treatments when required
- Ability to answer a multiline phone system and track and book appointments effectively
- Place outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage correspondence; clients, referring veterinarians & internal office messages
- Admit and discharge pet patients
- Invoice and bill; create estimates, obtain pet owner confirmation and process payments
- Schedule appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- Strong organizational skills
- General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
VCA Canada Offers
Benefits
- VCA Canada Student Loan RRSP Program
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- RRSP Employer 5% Match Program
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
VCA Canada Cares
Our Philosophy
At VCA Canada we don't see an animal, we see a family member. VCA Canada embraces a culture of giving back to the communities we serve and demonstrates this philosophy through our national philanthropic program, Paw it Forward.
