Food Service Supervisor

3 days ago


Port Hope, Ontario, Canada SUBWAY SANDWICHES & SALADS Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at SUBWAY SANDWICHES & SALADS. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Supervise and Coordinate Activities

Lead and direct the activities of our food preparation staff, ensuring that all tasks are completed efficiently and effectively.

Train and Develop Staff

Provide on-the-job training and coaching to our staff members, focusing on job duties, sanitation, and safety procedures.

Inventory Management

Estimate and manage inventory levels of ingredients and supplies, ensuring that we have the necessary stock to meet customer demand.

Quality Control

Monitor and maintain high standards of food quality and presentation, ensuring that our products meet customer expectations.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and satisfied.

Reporting and Record-Keeping

Prepare and submit accurate reports on sales, stock, and other key performance indicators, maintaining detailed records of our operations.

Requirements
  • Education

A secondary (high) school graduation certificate is required.

Work Setting

Experience working in a fast-paced food service environment is essential.

Physical Demands

Ability to stand for extended periods, bend, crouch, kneel, and walk as required.

Personal Qualities

Excellent communication and interpersonal skills, with a strong focus on customer service and team collaboration.

Work Environment

Our restaurant is a fast-paced environment with a high volume of customers. You will be required to work in a standing position for extended periods, with regular breaks to rest and recharge.



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