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Food Service Supervisor

2 months ago


Port Hope, Ontario, Canada 2466733 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 2466733 Ontario Inc. as a key member of our food service operations. The successful candidate will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Supervise and Coordinate Food Service Staff

The Food Service Supervisor will be responsible for supervising and coordinating the activities of our food service staff, including food preparation, portioning, and presentation. This will involve ensuring that all staff members are aware of their duties and responsibilities and that they are performing their tasks to the highest standard.

Train and Develop Staff

The Food Service Supervisor will be responsible for training and developing our food service staff, including providing guidance on food safety and sanitation procedures, as well as coaching and mentoring staff to improve their performance.

Manage Food and Supplies

The Food Service Supervisor will be responsible for managing our food and supplies, including ordering and inventory management. This will involve ensuring that we have the necessary ingredients and supplies to meet customer demand and that we are operating within our budget.

Ensure Quality Control

The Food Service Supervisor will be responsible for ensuring that our food quality meets the highest standards, including taste, presentation, and safety. This will involve conducting regular quality control checks and taking corrective action when necessary.

Prepare Budget and Reports

The Food Service Supervisor will be responsible for preparing budget and reports, including sales reports, inventory reports, and other relevant data. This will involve analyzing data and making recommendations to improve our operations.

Address Customer Complaints

The Food Service Supervisor will be responsible for addressing customer complaints and concerns in a professional and courteous manner. This will involve listening to customer feedback and taking action to resolve issues.

Maintain Records and Reports

The Food Service Supervisor will be responsible for maintaining accurate records and reports, including staff attendance, inventory levels, and customer feedback. This will involve ensuring that all data is up-to-date and accurate.

Requirements
  • Secondary (High) School Graduation Certificate

The successful candidate will require a secondary (high) school graduation certificate as a minimum qualification.

Excellent Communication and Interpersonal Skills

The successful candidate will require excellent communication and interpersonal skills, including the ability to work effectively with staff, customers, and other stakeholders.

Ability to Work in a Fast-Paced Environment

The successful candidate will require the ability to work in a fast-paced environment, including the ability to multitask and prioritize tasks effectively.

Knowledge of Food Safety and Sanitation Procedures

The successful candidate will require knowledge of food safety and sanitation procedures, including the ability to maintain a clean and safe working environment.

Ability to Work Flexible Hours

The successful candidate will require the ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications
  • Post-Secondary Education in a Related Field

Post-secondary education in a related field, such as hospitality or food service management, is an asset.

Experience in a Food Service Environment

Experience in a food service environment, including supervisory or management experience, is an asset.

Knowledge of Inventory Management and Control

Knowledge of inventory management and control, including the ability to manage inventory levels and maintain accurate records, is an asset.