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Food Service Supervisor

2 months ago


Port Hope, Ontario, Canada SUBWAY SANDWICHES AND SALAD Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway Sandwiches and Salads. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of kitchen staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Food Preparation and Presentation
    • Requisition food and kitchen supplies to ensure that our kitchen is well-stocked and ready for service.
    • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize inventory.
    • Prepare and submit reports on food costs, inventory, and sales to inform business decisions.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive a high level of service and that their needs are met.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and customer feedback to inform business decisions.
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • Experience in a food service or kitchen management role is an asset.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and sanitation procedures.
    • Ability to train and develop staff.
Work Environment

Our kitchen is a fast-paced environment where attention to detail and ability to work under pressure are essential. As a Food Service Supervisor, you will be required to stand for extended periods and work in a combination of sitting, standing, and walking.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.