Practice and Operations Director

7 hours ago


Hamilton, Ontario, Canada Dentalcorp Canada Full time
Role Overview

We are seeking a skilled Practice and Operations Director to join our team at Upper Ottawa Dental in Hamilton. This is an excellent opportunity to leverage your expertise in dental practice management and contribute to the success of our innovative clinic.

About Us

Upper Ottawa Dental is part of the Dentalcorp Canada network, Canada's largest and fastest-growing dental practice network. We pride ourselves on providing exceptional patient care, leveraging industry-leading technology, and fostering a collaborative work environment.

Job Description

As a Practice and Operations Director, you will be responsible for driving business growth, improving operational efficiency, and ensuring compliance with health regulations. Your key responsibilities will include:

  • Business Development: Build and execute plans to improve daily operations, increase organic patient growth, and drive revenue expansion.
  • Operational Planning & Execution: Develop strategies to enhance productivity, operational excellence, and patient satisfaction.
  • Compliance & Patient Safety: Partner with Compliance, DC Institute, and Human Resources to ensure the clinic meets provincial health regulation standards.
Required Skills and Qualifications

To succeed in this role, you will need:

  • University or College Diploma: In business or office administration, preferably with a focus on healthcare or dental management.
  • Experience: 3-5 years in a clinical setting, retail sales, or customer service environment, including supervisory or management roles.
  • Strong Business Acumen: Extensive experience in budgeting, forecasting, and staff scheduling.
  • Dental Software Systems: Familiarity with Microsoft Office and dental software systems is preferred.
Benefits

We offer a competitive salary and a comprehensive benefits package, including:

  • Competitive Compensation: Estimated salary: $90,000 - $110,000 per year.
  • Total Rewards Package: Discounts on services, activities, corporate gym membership program, reduced rates on insurance, and more.
  • Employee and Family Assistance Program (EFAP): Confidential counseling and advisory services for team members and their families.
  • Career Development: Access to industry-leading continuing education and training opportunities.
About Dentalcorp Canada

dentalcorp is committed to advancing the overall well-being of Canadians by delivering exceptional clinical outcomes and unforgettable experiences. Join our network and unlock your potential for future growth.



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